SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ivoria.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ivoria.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ivoria.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ivoria.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Oh man, let me tell you something about this car seat back protector. It's like they've taken the idea of 'premium' and kicked it up a notch or two. I mean seriously, the quality is just out of this world. First off, let's talk about that PU leather. You know how sometimes you get stuff claims to be 'durable', but then after a few uses it starts looking all worn out? Not with this baby! The PU leather on this thing feels so sturdy and robust - it's like it was made to last for ages. And trust me when I say that in today’s throwaway culture finding such long-lasting gear is pretty much akin to spotting a unicorn. But wait till you hear about how easy it is to clean! You'd think with something as fancy-sounding as PU leather there would be some complicated cleaning process involved right? Wrong-o! Cleaning this bad boy couldn't be simpler if they tried. Seriously, even my five-year-old could do it without breaking a sweat! So yeah, if you're on the hunt for an awesome car seat back protector that doesn't skimp on quality or convenience - look no further my friend because you have hit jackpot with this one here. And hey don’t just take my word for it – give your ride some love and see what difference premium can make – not only will your seats thank you but your passengers too will appreciate coming along for such comfy rides.
I've been using this car seat back protector for a few weeks now and I must say, it's made a world of difference. The PU leather is not only durable also adds an elegant touch to my car. What I love the most is its waterproof feature; no more worrying about spills or dirty shoes ruining my seats! Plus, the anti-slip bottom ensures it stays in place even during sudden brakings. It was super easy to install too - took me less than a minute.
This product exceeded all my expectations! Firstly, installation was incredibly simple and fast - just hook onto your seat backs and you're done! Secondly, the quality of materials used are top-notch; from its sturdy metal hooks that keep everything secure against constant kicking and movement, right down to its high-grade eco-leather surface that's effortlessly stylish yet practical.
Impressed by its strong metal hooks. Stays secure even with constant kicking.
Waterproof feature is amazing - no more worrying about spills or stains!
The thoughtfulness put into designing this product really shows through in every detail: from the robust construction with premium materials ensuring durability while being gentle on our environment, right up till how effortless cleaning becomes due to their choice of waterproof PU Leather as cover material.
I'm amazed by how well it stays in place, even with my kids at it constantly. The anti-slip bottom is a lifesaver!
This kick mat has been a great addition to our family car. It's sturdy, doesn't slide around and protects against those little footprints.
Easy to install, stays put, and cleans like a dream!
I'm thoroughly impressed by this kick mat's performance. The non-slip rubber coating at the bottom keeps everything firmly in place - no annoying slips or slides here! Moreover, I appreciate how they've utilized non-toxic materials for safety concerns especially since we have a little one on board.
Installation was a breeze! Took less than a minute to get thing on the back of our seats.
This car seat back protector has been a game-changer for us. Not only does it protect our seats from the kids' dirty shoes, but its premium eco-leather material also adds an element of sophistication to our car's interior. The non-slip bottom is another feature we love; no more constant adjusting or worrying about it slipping off!
Finally found something that can withstand my kids' kicks and still look good. 🙌
The quality and functionality of this kick mat are beyond my expectations. It’s made with durable PU leather that can withstand my children's kicks and spills. I am particularly impressed by the anti-slip bottom which ensures that the mat stays in place even during sudden brakings! Plus, installation took less than a minute - super quick and easy.
Ok.
good seat back kick mat,, purchased for Nissan Sentra fits well
This seat back protector is my favorite!! And this is a must have if you have small children! My kids kick the seats and the upholstery gets horribly dirty over time... This kick mat is great protection!! If necessary, it can be washed with wet wipes : no machine wash needed! Thank you so much!
these premium eco leather kick mats are fantastic. my car seats were always getting dirty from my kids’ shoes, but these mats have put an end to that. the eco leather is high-quality and feels very luxurious. installation was quick and easy, and they fit perfectly. they don’t move around and stay securely in place. cleaning is a breeze – just wipe them down and they look like new. they’ve really helped keep my car’s interior looking clean and new. if you have kids, these kick mats are a must-have to protect your seats and keep your car looking great. highly recommend.
The metal hooks are really strong which keeps everything secure. Definitely recommend! 💯
I've recently purchased this product for my family car and I must say, I'm quite pleased with it. The sturdy metal hooks ensure everything remains secure while the thick textile straps hold up well against constant use (and abuse!). What won me over though was how easy it was to clean thanks to its waterproof feature.
This kick mat has truly enhanced our driving experience! Its high-quality materials provide excellent protection against dirt and liquids, ensuring our seats remain spotless despite having two young kids in tow. Moreover, its fastening system is both strong & quick – making installation hassle-free.
The metal hooks are sturdy enough to keep everything in place even with constant kicking
the waterproof feature is simply amazing, no more worrying about spills anymore
Anti-slip bottom works perfectly. No more sliding around during drives.
I’ve been using this seat back protector for several weeks now and I’m extremely satisfied with its performance so far! The PU leather material feels very premium yet practical as it’s not only water-resistant but also easy to clean – perfect for those accidental spills or muddy shoe prints left by my kids.
Love how easy this is to clean – just wipe and go!
High-quality seat back protectors, we tried a few and have something to compare... Our children are super active, they never sit quietly and constantly rest their feet or kick the back of the seat... Previously, we bought transparent protectors that torn almost immediately... Of course, these are more expensive, but they worth the money! Sewn from a dense material and definitely have several layers inside, since they’re quilted and elastic. Thank you!
Gave to my husband, he loves it. Our son often stained the back of the front seat with shoes, but this kick mat solved the problem :) even if our son stains the seat, the dirt and dust are quickly washed off with a simple damp cloth! And there are no marks left. Very satisfied with my purchase!
Premium quality kick mat that's worth every penny. Highly recommend!
Thick material, protects the seat back greatly.
Excellent quality